Testimonials/Feedback
TESTIMONIALS
OUR MISSION :
"For our online business to mirror the type of good old fashioned service that has been driving our business for over 30 years"Sent: Saturday, 29 September 2007 10:09 PM
I have received the goods today. I am speechless. This is the greatest bat I have ever seen in my life. Better than the Kahuna which was my previous favourite that I also received from yourselves. I just want to give the biggest thank you ever to the both of you and just to let you know you have one over the moon customer here. This is one amazing product and I can't wait to come back to you guys next season for more. The gloves are also out of this world. Also if you ever want to put my comments then please go ahead and if you guys ever open over here in England, I know thousands of people will be really happy for it. Many Thanks again and let me know when you update the customer of the month. I've loved being part of the kinsgrove experience and look forward to dealing with you all again.
Mud Baig, UK
Sent: Friday, 3 August 2007 8:05 PM
Hi Hamish My god what a great service your company provides AGAIN...... I really think you should consider opening a store in Canberra.. The cricket shoes arrived this morning...Please thank the Newcastle store for me as well... Thanks once again..
Tania
Sent: Tuesday, 24 July 2007 9:08 PM
Hi Hamish. Thanks again, the gloves arrived and all is perfect. You have really made our lives much easier. You put the fun back into shopping for our sports kids. We truly are genuinely grateful. It is a shame we are all so busy these days and aren't surprised much anymore and we just come to expect the retail service has lessened. You surprised us with an old fashioned attention to detail and fine service we have long forgotten. Congratulations for standing out in the retail crowd. Your loyal customer Kaylene. Talk to you soon Hamish. Take care
Sent: Wednesday, 25 July 2007 4:54 PM
Thank you for the prompt service - I only placed the order this morning and it has already been dispatched! Absolutely brilliant service ! A big thank you to yourself and all the staff at KSC for the most pleasant online shopping experience I've had. Good luck for this season.Regards, Ryan Murro
Sent: Friday, 8 June 2007 1:16 AM
Dear Mr. Solomons, I received articles yesterday. Thank you for sending these immediately. I had a go of the bat for the first time. I liked it very much. I appreciate your business and wish to thank you for your kindness. Thank you very much. Sincerely,
Chiaki Hatahara, Japan
Sent: Tuesday, 8 May 2007 8:15 PM
Thank you. Very prompt service. As a Customer Service Manager I am very impressed with your service Cheers
Glenda
Sent: Friday, 9 March 2007 4:27 PM
That's awesome Hamish, thanks for that. Great customer service and one of the reasons I love shopping through you guys. Much appreciated. Nik
Sent: Wednesday, 28 February 2007 6:11 AM
hi hamish, just a quick e-mail to inform you my cricket equipment has arrived order 3609 27/2/2007, once again i would like to say thank you very much for all your help with my order. and i will certainly be using kingsgrove sports again. many thanks Christian Phillips, UK
p.s good luck for the world cup.
Sent: Wednesday, 7 February 2007 9:35 AM
Good morning Hamish. Would just like to thank you again. The bat was received on Monday and he absolutely adores it. Your catalogues will be handed out this Thursday along with a special thanks. Many thanks again and hope to be dealing with you again. Regards, on behalf of Boronia Cricket Club Jay Windross
Sent: Wednesday, 31 January 2007 7:21 AM
Thanks for all your help. My 10 year old will be over the moon! We are going to St. Kitts to watch Scotland in the World Cup in March where hopefully they will put up more of a fight against the Aussies than our southern neigbours have managed over the last few months! The said 10 year old is Brett Lee daft and will no doubt take the bat across with him to get autographed by Mr Lee and hopefully a few of your other stars too! He goes on at me about the Genesis bat all the time and makes me look at the picture of it in your Kingsgrove catalogue every night before he goes to sleep! He has no idea that one is being brought back for him! Many thanks again. All the best Andy Macpherson, Scotland
Sent: Sunday, 14 January 2007 7:01 AM
Dear Mr Solomans, Thank you for your prompt delivery, i was not expecting to see my boots in time for play on Saturday but was pleasantly surprised to find them in the mail. Thanks again, i will be sure to recommend your prompt and easy service to all my friends and fellow cricketers over here in N.Z.
Cam Harris, New Zealand
Sent: Wednesday, 20 December 2006 11:23 PM
Thank you, the parcel arrived today in plenty of time for christmas. Thanks for the great customer service and prompt delivery.
Fiona Mathews
Sent: Tuesday, 19 December 2006 12:32 PM
Thanks !, Your internet service is brilliant. Merry Christmas. Regards, Steve Anderson
Sent: Saturday, 9 December 2006 6:23 AM
Dear Hamish, Your customer service is outstanding. I have ordered cricket products from you twice and I have received quality products in excellent condition both times. I received both products within a week, which is much quicker than some of the stores I have ordered from here in the U.S. I will continue to recommend your store to friends and I myself will definitely continue to shop from your internet service.
Thank You and Happy Holidays, Andrew Ulwelling, Orange County, California
Sent: Wednesday, 6 December 2006 7:22 AM
Hi Hamish, Just wanted to say that the cricket kit arrived yesterday and we are very happy with it. Thank you so much for your help and willingness to go that extra bit for us. We wont be returning it as we are more than happy. Thanks again,
Brad Napper
Sent: Friday, 20 October 2006 7:59 PM
Hi Hamish,
Thank you heaps it got here in very very good condition and i love all of it. The bat is the best bat i have ever had and it was very cheap for how good it is. I cant wait to use my new gear in a cricket match. Thankyou Very Very Much!!!
Ben McDonald
Sent: Wednesday, 19 July 2005 4:09 AM
Thank you ,it is a pleasure dealing with people that are at a high standard .The web site is clear and the order forms are great please keep up the good work and communications.
Sent: Wednesday, 2 March 2005 4:09 AM
Hi Hamish The bat has just arrived and is exactly as i thought it would. The pick up and balance are perfect. Many thanks for this.
Paul Humphreys, UK
